Reference

Privacy Policy for your Indonesia account

Your account data, login device, cookies, and wallet records for DANA, OVO, GoPay, and QRIS are handled under this Privacy Policy before you open an account.

DANA data handlingOVO wallet recordsGoPay activity logsQRIS payment checks
jawapoker Privacy Policy for your Indonesia account
CONTACT PATHS

Where to ask privacy questions

Privacy requests work better when you send the account detail we can verify.

Live chat desk Use live chat inside your account when you need a quick privacy check.
WhatsApp channel Send WhatsApp privacy requests during 10:00 to 02:00 WIB support hours.
Email privacy inbox Email is better for document-heavy requests, such as correction history or payment record questions.
DATA HANDLING

How we handle your data

We write this Privacy Policy around the account flow you actually use: login, wallet, lobby session, and support contact.

Account data

We collect the details needed to create and maintain your account, including username, mobile number, password status, login time, and…

Payment records

DANA, OVO, GoPay, and QRIS references are stored as wallet records, not public profile details.

Cookie use

Cookies keep your session active, remember language choices, and help us spot repeated failed logins.

Device sessions

Your device type, browser, IP region, and login time help us detect account access that does not match your normal…

Lobby activity

We record session activity such as Live Dealer Lobby, Mahjong Ways, E-Sports Arena, or Rocket Crash rooms opened during a…

Retention requests

We keep records only as long as needed for account service, legal handling, payment matching, and dispute checks.

Privacy questions before you join

These answers explain how our Privacy Policy applies before and after you create an account. If your question involves a wallet record, device session, or legal access point, contact us with the account details we can verify. We will handle the request through the same privacy process used by our support team.

We collect the details needed to create and protect your account: username, mobile number, password status, login device, IP region, wallet channel, and support history. We use this for account service, security checks, and privacy requests.

We store payment references so we can match deposits, withdrawals, account corrections, and support questions to the right wallet. The record stays tied to your account and is not shown as public profile data.

Yes. Contact live chat, WhatsApp, or email with your username and registered mobile number. We will verify the request, then explain the account data we hold and how it is used under this policy.

You can request corrections through support from 10:00 to 02:00 WIB. We may ask for login, wallet, or device details before changing data, so the update does not expose your account to another person.

Cookies help keep your session active, remember basic preferences, and detect repeated failed access. You can clear them in your browser settings, but some account checks may reset when you return.

We keep records for account service, payment matching, legal handling, and dispute checks. Retention time can vary by record type, and you can ask support to assess removal where local law and operations allow.

Access depends on local law and is available only where local law permits. If an account, payment method, or region requires extra verification, we may limit access until the privacy and account checks are complete.